KC02 350W Mini Cold Spark Machine Remote Control

Where to ship from?

Most of our products are shipped from Guangzhou,China, by air freight, DHL, UPS, FeDex. Tax included, and delivered to your door without any additional charge

How long is the shipping time?

Normally we need 2-5 days to prepare the goods, and the air shipping time is 10-12 days, so the delivery time is about 12-27 days.

Is tax included in the price?

To address global tariff changes and ensure a pleasant shopping experience, we ship to the US and EU countries through tax-inclusive channels. This means that US and EU customers purchase our products tax-free.

For other countries/regions that do not offer tax-free services, customers may need to handle customs clearance and pay import duties on their own. The specific tax amounts vary by country; please check your local tariff rates.

After-Sales and Repair Information

If a product malfunctions, please immediately record a clear video of the problem. We will investigate the cause, provide a reasonable solution, and ship parts and a repair instruction video.

The warranty period is one year, with free parts shipping within one year and lifetime repair technical guidance.